Our Service Packages

Since 2004, and servicing clients from all corners of the world, we understand different needs and budgets. Healing, pain and recovery is not the same for everyone - some people spring back quickly and are very independent, and others prefer a more supportive, pampering and nurturing environment and higher level of support.

Tip: Please book your service package carefully: please choose our Extra Care package if you are nervous and are travelling by yourself, or if you are over 60 or if you have any medical history or problems, this way you will get the peace of mind with the extra support.

Our service packages you can choose from include:

Standard Service Package (included in your GG accommodation package)

Extra Care Service Package (currently available only our Malaysia destination)

Platinum Service Package (currently available only our Malaysia destination)

Complimentary Massages (currently available only our Malaysia destination)

45-minute massage by trained masseuse
Single procedure entitled to 1 complimentary massage
Multiple procedures entitled up to 4 complimentary massages (for Platinum package)

Which type of medical traveler are you?

There is essentially 2 types of medical traveler:

1. Those who have traveled frequently, particularly to Asia, are only having single, simple procedures, and are on a strict budget

2. Those that are traveling alone, who are having more procedures and want more pampering, attention, and seek a greater level of service.

We now have new packages to respond to both these needs! Whether you are independent and want to recover in your own time and space, or if you would like pampering, support and service throughout your holiday, these great value packages are designed for your particular need and budget:

Standard Service Package

Are you on a strict budget but still want a certain level of support? Have you traveled in Asia previously?
Are you only having 1 procedure?
Are you independent and only want the minimal level of services? Are you bringing a support person?

If you answered mainly “YES” to the above, then the Standard package is best for you.

Services: included in the Standard service package

Sales and pre/post arrival service – answering questions, arranging appointments and sending you your itinerary, receipt and pre-departure information. Telephone and email contact to answer all your enquiries
Arrival: pick up from the airport to the hotel
Pre-surgery:

Pre- consultation with the surgeon

Transfer to the hospital for admission

Transfer back to the hotel after discharge

Availability of mobile phone for $100 MYR (no credit and by request only). $50 MYR refunded upon return of phone

Transfer back to the hotel after discharge

4. Post-surgery:

Daily visitation or contact by your Customer Service Manager

Daily care – help with shower, dressings, ointments, grocery shopping (Single procedure x 3 sessions)

All transfers to / from the hospital for follow up consultations, as necessary

All transfers to / from dentist and other non-surgical appointments if arranged with Gorgeous Getaways

Post surgery massage – by a GG helper – 45 mins each session x 1 session

View the complete list of services here.

Price: this service package is already included in the accommodation price that we quote you.

Extra Care Service Package

Are you having two or more procedures (on one surgery date)?
Have you never traveled abroad?
Are you traveling alone?

If you answered YES to all the above, you may opt for the Extra Care service package.

Services: included in the Extra Care service package

**All services in the Standard Package, including one mobile phone (with $10 MYR credit) PLUS the following:

1. Post-surgery:

Night sleepovers with a GG helper: from 6pm-7am (13 hours) for 2 nights after discharge

Daily breakfast preparation x 2 - either choose for buffet in coffee house or breakfast in room (helper to prepare from your own groceries)

Daily dinner preparation x 2

Grocery shopping help x 1 - please hand grocery list and money to your manager/assistant

Daily nursing care x 7 – help with shower, dressings, ointments, garments

All transfers to / from the hospital for follow up consultations, as necessary

All transfers to / from dentist and other non-surgical appointments if arranged with Gorgeous Getaways

Post surgery massage – by a GG helper – 45 mins each session x 2 sessions

View the complete list of services here.

Price: Only $200 Aust per holiday booking per person. (This package is available only when booked with GG accommodation packages)

Platinum Service Package

Would you prefer a greater level of contact and support through your surgery holiday?
Have traveled abroad only once or twice?
Are you having multiple procedures (on 2 different surgery dates)?
Are you traveling on your own?

If you answered mainly “YES” to the above, then the Platinum package is best for you.

Services: included in the Platinum service package

**All services in the Extra Care Service Package x 2 (as you have 2 different surgery dates), including mobile phone with $30 MYR credit

Post surgery (all services in Extra Care Package including the following)

One spa treatment, manicure OR pedicure ($150 MYR value)
Nursing care x 10 (5 x each after each surgery date)
Complimentary massage x 4

View the complete list of services here.

Price: Only $400 Aust per holiday booking per person. (This package is available only when booked with GG accommodation packages)

Have an existing booking and not sure about your service package? Simply contact your sales manager and they'll do the rest.

Terms and Conditions:

Services are only included in the GG accommodation packages. We highly recommend you take these accommodation packages for better service and support. If you choose to book outside the GG accommodation, then you will be required to pay a service fee and the services will be limited. Contact us to enquire.

Platinum packages only available for surgery bookings in KL, Malaysia. - The Platinum package must be paid together with your accommodation booking.

There are no refunds for cancellations made within 7 days of arrival to KL.

We require notice for scheduling and manpower, so therefore we cannot guarantee availability if you decide to upgrade to this package once your trip has commenced. It is best to plan your needs and book the level of service you need in advance.